The Ottawa Hospital and Extendicare (Canada) Inc. enter into Management Agreement


TORONTO — The Ministry of Long-Term Care has facilitated a new management agreement which allows The Ottawa Hospital to provide enhanced support to Extendicare Starwood, a long-term care home in Nepean, Ontario. This arrangement will provide enhanced support to address the current spread of COVID-19 in the home, help stabilize the situation and return the home to normal operations.

“The health and well-being of Ontarians, especially our long-term care residents who are most vulnerable, is our government’s number one priority,” said Dr. Merrilee Fullerton, Minister of Long-Term Care. “I thank the dedicated staff at The Ottawa Hospital and Extendicare Starwood for working together to stop the COVID-19 outbreak in this home.”

During these unprecedented times, the province is using every tool available to keep Ontarians safe. Management contracts are one example of the measures Ontario has utilized on behalf of long-term care residents and staff. Ongoing measures include emergency funding, regulatory flexibility, staffing support, expanded testing, along with direction and guidance on outbreak management, and infection prevention and control.

The Ministry of Long-Term Care will continue to make decisions based on case-by-case assessments, and in partnership with the local hospitals, as to which long-term care homes may require additional interim hospital support.

Quick Facts

  • The voluntary management contract has an effective date of October 27, 2020, and will be in effect for 90 days.
  • To date, the Ministry of Long-Term Care has issued five Mandatory Management Orders and facilitated 12 voluntary management contracts between Ontario hospitals and long-term care homes.
  • The Ontario government is working arm-in-arm with the federal government and the Canadian Red Cross to deliver temporary assistance to certain high-priority long-term care homes as part of ongoing efforts to keep residents, staff and caregivers safe.

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